FAQ

DIY Tools Central is an affiliate website that connects you with trusted retailers like Edisons, Outback Equipment, and My Generator. When you purchase a product, your order is processed directly through the retailer’s website.

Since we do not handle sales directly, you’ll need to check your order confirmation email from the retailer or visit their website to track your order.  Find an extensive list of contact on out contact page. [Click Here]

For any order-related issues (delivery delays, incorrect items, etc.), please contact the retailer where you made the purchase:

• Edisons: sales@edisons.com.au
• Outback Equipment: support@outbackequipment.com.au
• My Generator: info@mygenerator.com.au

Or contact online business directly from our contact us page [Click Here]

Each retailer has its own return and exchange policies. Please visit the respective website’s return policy page or contact their support team for assistance. Contact Page: [Click Here]

Yes! Most products sold through our affiliate partners come with manufacturer warranties. Check the product listing on the retailer’s website for specific warranty details. Contact Page: [Click Here]

Promotions and discounts are offered by individual retailers. Check their websites for current deals or sign up for their newsletters to receive exclusive offers.Contact Page: [Click Here]

Shipping costs vary based on the product, location, and retailer. You can check shipping fees at checkout on the retailer’s website. Contact Page: [Click Here]

Delivery times depend on the retailer, shipping method, and your location. Most orders ship within a few business days, but exact timeframes are provided at checkout. Contact Page: [Click Here]

Order cancellations depend on the retailer’s policy. If you need to cancel, contact the retailer as soon as possible, as cancellations may not be possible once an order has been processed. Contact Page: [Click Here]

Since DIY Tools Central is an affiliate website, we do not offer price matching. However, some of our partnered retailers may have price-matching policies—check their websites for details. Contact Page: [Click Here]

If you’re unsure who to contact or need additional help, simply fill out our contact form, and we’ll guide you in the right direction! Contact Page: [Click Here]

DIY Tools Central is an affiliate website that connects you with top retailers for tools, equipment, and accessories. We help you find the best products, but all purchases and support are handled directly by our partner stores.

When you click on a product, you’ll be redirected to one of our trusted affiliate partners—Edisons, Outback Equipment, or My Generator—where you can complete your purchase. Find an extensive list of contacts on out contact page. [Click Here]

We specialize in curating the best tools and deals from reputable retailers. By purchasing through our affiliates, you get access to their full range of products, warranties, and customer support. Find an extensive list of contacts on out contact page. [Click Here]

Since all sales are made through our partner retailers, any issues related to orders, shipping, returns, or warranties should be directed to the retailer where you made your purchase. Find an extensive list of contacts on out contact page. [Click Here]

We only partner with reputable Australian retailers known for quality products, excellent customer service, and reliable shipping, ensuring you get the best experience. Find an extensive list of contacts on out contact page. [Click Here]

Any available discounts, promotions, or promo codes are provided by the retailers. Check their websites or sign up for their newsletters to receive special offers. Find an extensive list of contacts on out contact page. [Click Here]

No! Our website is completely free to use. We earn a small commission when you purchase through our affiliate links, at no extra cost to you. Find an extensive list of contacts on out contact page. [Click Here]

We offer general guidance, but for specific product details, troubleshooting, or compatibility questions, it’s best to contact the retailer directly. Find an extensive list of contacts on out contact page. [Click Here]

Each product listing on our site includes a link to the retailer’s website. If you’re unsure where to go, check your order confirmation email or fill out our contact form, and we’ll help guide you.. Find an extensive list of contacts on out contact page. [Click Here]

f you’re still unsure where to direct your question, simply fill out our contact form, and we’ll assist you in finding the right support!. Find an extensive list of contacts on out contact page. [Click Here]

DIY Tools Central is an affiliate website that connects you with top retailers for tools, equipment, and accessories. We help you find the best products, but all purchases and support are handled directly by our partner stores.

No. All pricing, stock levels, discounts, and availability are set by the respective retailers. We do not influence or guarantee the accuracy of product listings at any given time.

All warranties, refunds, exchanges, and customer support inquiries must be directed to the retailer from whom the product was purchased. DIY Tools Central is not responsible for product defects, warranty claims, or service issues.

Yes. As an affiliate website, we may earn a small commission when you purchase products through links on our site. This does not affect the price you pay or the service you receive from the retailer.

No. Since we do not sell or distribute products, we are not liable for any issues arising from product quality, performance, defects, or misuse. Any disputes regarding purchases must be resolved directly with the retailer.

While we strive to provide accurate product information, all descriptions, images, and claims are sourced from third-party retailers. We do not guarantee the accuracy, completeness, or reliability of any product information provided on our website.

Under Australian law, DIY Tools Central is not liable for any financial loss, incidental or consequential damages, or indirect claims resulting from purchases made through affiliate links.

No. Any information provided on our website is general in nature and should not be considered professional, technical, or legal advice. Always consult with the retailer or a qualified professional for specific product suitability.

DIY Tools Central operates under Australian Consumer Law (ACL) and follows the legal framework of the state of Victoria, Australia. All legal disputes must be resolved within the jurisdiction of Victoria’s courts and tribunals.

If you believe a product listing contains misleading, inaccurate, or outdated information, please contact us via our contact form. We will review and, if necessary, update or remove the affiliate link. However, we are not responsible for content hosted on third-party websites.