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Affiliate Disclaimer
Affiliate Disclaimer – Legal FAQ
1. What is DIY Tools Central’s role in product sales?
DIY Tools Central is an independent affiliate marketing website. We do not manufacture, sell, stock, or distribute any of the products listed on our website. Instead, we provide links to third-party retailers, including Edisons, Outback Equipment, and My Generator, where customers can purchase tools and equipment directly.
When a customer clicks on a product link, they are redirected to the retailer’s website, where all transactions, payments, shipping, and customer service inquiries are handled. DIY Tools Central does not process payments, issue invoices, or have any control over the purchasing process.
2. Does DIY Tools Central have any control over product pricing, availability, or stock levels?
No, DIY Tools Central has no control over the pricing, availability, or stock levels of any products listed on our website.
Prices and stock levels are set by the third-party retailers and may fluctuate based on demand, promotions, or supplier changes. While we aim to keep product listings as up-to-date as possible, we cannot guarantee that the prices or stock status displayed on DIY Tools Central will always reflect the most current information.
We strongly advise customers to verify pricing, shipping costs, and availability on the retailer’s website before making a purchase.
3. Who is responsible for warranties, returns, and customer service?
Since DIY Tools Central does not sell products directly, all warranties, returns, exchanges, and customer support issues must be handled by the retailer from whom the product was purchased.
Each retailer has its own policies regarding returns and warranties, which are outlined on their respective websites. Customers experiencing issues with a product should contact the retailer’s customer service team to initiate a return, exchange, or warranty claim.
DIY Tools Central is not responsible for resolving disputes related to defective products, delayed shipments, refunds, or service failures, as these matters fall under the responsibility of the retailer.
4. Does DIY Tools Central earn a commission from sales?
Yes, DIY Tools Central operates as an affiliate website and may earn a small commission when a customer purchases a product after clicking on one of our affiliate links.
This commission is paid by the retailer and does not affect the price you pay for the product. The commission helps support the operation of our website, allowing us to continue curating and recommending top-quality tools and equipment.
Purchasing through our links helps sustain our platform, but customers are under no obligation to do so.
5. Is DIY Tools Central liable for product issues or disputes?
No. DIY Tools Central is not liable for any issues related to product defects, damages, performance, or non-delivery. Since we are not the seller, we cannot be held responsible for any disputes that arise between customers and the third-party retailer.
If a customer experiences issues such as:
- Receiving a damaged, defective, or incorrect product
- Shipping delays or lost parcels
- Warranty claims or product failures
They must contact the retailer directly to resolve the issue. DIY Tools Central cannot intervene or offer compensation for problems related to purchases made through affiliate links.
6. Does DIY Tools Central verify product descriptions and claims?
While we strive to provide accurate and up-to-date product information, all descriptions, images, specifications, and claims are provided by third-party retailers. We do not independently verify the accuracy of these details and cannot guarantee that product descriptions are always correct or free from errors.
Customers are strongly encouraged to review the product details on the retailer’s website before making a purchase. If you notice any incorrect or misleading information on our site, please contact us, and we will review and update the listing as needed.
7. Can DIY Tools Central be held responsible for financial loss or damages?
No. DIY Tools Central is not responsible for any financial loss, direct or indirect damages, or incidental expenses arising from the use of our website or purchases made through affiliate links.
This includes, but is not limited to:
- Loss of money due to incorrect product listings, pricing errors, or stock shortages
- Any costs associated with faulty, unsafe, or non-functional products
- Compensation for project delays or business losses due to product defects or shipping delays
Customers assume full responsibility for verifying product suitability, pricing, and retailer policies before completing a purchase.
8. Does DIY Tools Central provide professional advice?
No, the information provided on DIY Tools Central is general in nature and should not be interpreted as professional, technical, or legal advice.
We do not provide specialized recommendations regarding:
- Product compatibility for specific jobs or equipment
- Safety standards or certifications
- Legal compliance related to tool usage
Customers should consult the retailer, a licensed tradesperson, or an industry professional for technical guidance before making a purchase.
9. What laws govern DIY Tools Central’s operations?
DIY Tools Central operates under Australian Consumer Law (ACL) and follows the legal framework of the state of Victoria, Australia.
Any legal disputes or claims related to our website’s content, affiliate partnerships, or disclaimers must be handled in accordance with Victorian laws and jurisdiction.
Customers seeking legal action regarding product disputes must address their concerns directly with the retailer under the Australian Consumer Law, which provides protection against misleading conduct, defective goods, and unfair trading practices.
10. How can I report an issue with an affiliate link or misleading content?
If you believe a product listing contains misleading, inaccurate, or outdated information, please contact us via our contact form.
We will review the issue and, if necessary, update or remove the affiliate link. However, we are not responsible for the content displayed on third-party retailer websites and cannot alter product descriptions, pricing, or policies on their platforms.
Customers who encounter fraudulent listings, misleading claims, or deceptive advertising practices should report these directly to the retailer or the Australian Competition and Consumer Commission (ACCC) for further investigation.
Legal Guidance for Contacting DIY Tools Central
DIY Tools Central is an affiliate website that connects customers with trusted third-party retailers. We do not sell, ship, or provide customer service for any products listed on our site.
For questions about orders, warranties, returns, or product issues, please contact the retailer where you made your purchase:
- Edisons – www.edisons.com.au
- Outback Equipment – www.outbackequipment.com.au
- My Generator – www.mygenerator.com.au
If you’re unsure who to contact or need assistance finding the right retailer, you can reach out to us via our contact page:
👉 Contact DIY Tools Central Here 👈
Please note that while we can help direct you to the correct retailer, we cannot process orders, handle refunds, or resolve product disputes. For legal inquiries, please refer to our Affiliate Disclaimer & Terms of Use.
