Privacy Policy

Privacy Policy – Legal FAQ

1. What type of personal information does DIY Tools Central collect?

DIY Tools Central may collect limited personal information such as your name, email address, and contact details when you submit inquiries through our contact form. We do not collect financial information, as all purchases occur through third-party retailers.

2. How does DIY Tools Central collect personal information?

We collect personal information only when voluntarily provided by users, such as through our contact form or email correspondence. We may also collect non-personal data via cookies and website analytics to improve user experience.

3. Does DIY Tools Central share my personal information with third parties?

We do not sell, trade, or rent your personal information to third parties. However, if you contact us regarding an issue related to one of our affiliate partners, we may direct you to their customer service team but will not share your details without consent.

4. Is my personal information secure?

Yes. We take reasonable steps to protect your personal information from unauthorised access, misuse, or disclosure in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). However, no online system is completely secure, and we cannot guarantee absolute security.

5. Does DIY Tools Central use cookies or tracking technologies?

Yes. Our website may use cookies, web beacons, and similar tracking technologies to improve functionality and analyse visitor behaviour. Users can disable cookies in their browser settings, but this may affect website performance.

6. Does DIY Tools Central collect financial information?

No. DIY Tools Central does not process payments or store financial information. Any purchases made through our affiliate links are processed directly by third-party retailers, who have their own privacy policies and security measures.

7. How does DIY Tools Central use collected data?

We may use collected information to:

• Respond to customer inquiries
• Improve website functionality and user experience
• Analyse website traffic through aggregated data (e.g., Google Analytics)

We do not use personal information for direct marketing unless explicitly consented to.

8. Will my personal information be transferred overseas?

DIY Tools Central is an Australian-based website; however, some third-party services we use (such as analytics tools) may store data on servers located outside Australia. By using our website, you consent to such international data transfers as permitted under Australian privacy laws.

9. How long does DIY Tools Central retain personal data?

We only retain personal information for as long as necessary to fulfil the purpose for which it was collected or as required by law. Non-personal data used for website analytics may be retained indefinitely.

10. Can I request access to or deletion of my personal information?

Yes. Under the Privacy Act 1988 (Cth), you have the right to request access to, correction, or deletion of your personal information held by us. To make a request, please contact us through our contact form.

11. Does DIY Tools Central comply with Australian privacy laws?

Yes. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). If you believe your privacy rights have been breached, you may file a complaint with us or with the Office of the Australian Information Commissioner (OAIC).

12. Can this privacy policy change?

Yes. DIY Tools Central reserves the right to update or modify our privacy policy at any time. Any changes will be posted on our website, and continued use of our site after updates constitutes acceptance of the revised policy.